Making human resource decisions GCSE Business Studies; is the final topic in this course. Watch the lessons and take the tests we have prepared to ensure you are ready for the exam.
2.5.1 Organisational structures
Different organisational structures and when each are appropriate:
● hierarchical and flat
● centralised and decentralised.
The importance of effective communication:
● the impact of insufficient or excessive communication on efficiency and motivation
● barriers to effective communication.
Different ways of working:
● part-time, full-time and flexible hours
● permanent, temporary, and freelance contracts
● the impact of technology on ways of working: efficiency, remote working.
2.5.2 Effective recruitment
Different job roles and responsibilities:
● key job roles and their responsibilities: directors, senior managers, supervisors/team leaders, operational and support staff.
How businesses recruit people:
● documents: person specification and job description, application form, CV
● recruitment methods used to meet different business needs (internal and external recruitment).
2.5.3 Effective training and development
How businesses train and develop employees:
● different ways of training and developing employees: formal and informal training, self-learning, ongoing training for all employees, use of target setting and performance reviews.
Why businesses train and develop employees:
● the link between training, motivation and retention
● retraining to use new technology.
2.5.4 Motivation
The importance of motivation in the workplace:
● attracting employees, retaining employees, productivity.
How businesses motivate employees:
● financial methods: remuneration, bonus, commission, promotion, fringe benefits
● non-financial methods: job rotation, job enrichment, autonomy.
Leave a Reply